Attention - Nigerian Postal Service (NIPOST)

This is a call out to NIPOST::........Please tag anywhere you can. The Complaint is thus ''07/03/2017 , my cousin mailed a package to me through NIPOST/EMS , from Lagos Nigeria to Houston Texas ,the package is now untraceable and has been stagnant on pre-shipment, when it should have been delivered a week ago. I have mailed NIPOST and got no response, I have called NIPOST and got no via IFTTT